Security & Privacy

Mentorship is built on trust. So is Skilvate.

Honest mentoring only happens when people know their conversations are private. Skilvate limits who can see what, keeps session content between the people in it, and gives every member control over their AI settings and account.

Connections
HTTPS on every page and API call
Access
By role, in the programs you belong to
Sessions
What's said stays with mentor and mentee
AI
Every member can turn AI features off
Backups
Nightly, kept for 14 days
How we protect your data

Privacy and security, built in.

What Skilvate does today to keep mentorship conversations and member data private.

How Skilvate protects data

Five safeguards in the product

Private connections

Every page and API call goes over HTTPS, and sign-in sessions use secure cookies that scripts on the page can't read.

Access by role and program

Mentees, mentors and admins each see what their role needs, and only in the programs they belong to. The server checks this on every request.

Sessions stay with the pair

Agendas, notes and recaps are visible only to the mentor and mentee. Program admins see who met, when and for how long — not what was said.

People stay in control

Members choose which AI features to use, can edit their profile, and can delete their account from their settings.

A record of admin changes

Approvals, suspensions, role changes and other admin actions are recorded with who made them and when.

Operations

How the service is run.

  • HTTPS with automatically renewed certificates
  • Nightly database backups, kept 14 days
  • Security headers on every response
  • A record of every admin change
Common questions

Answers for your security review.

Connections, access, the services we use, and what members control.

How is personal data protected?

Every connection to Skilvate uses HTTPS, and sign-in sessions use secure cookies that scripts on the page can't read. The server checks each request against the person's role and the programs they belong to, and the database is backed up every night. If your review needs details such as encryption at rest or where the service is hosted, book a call and we'll go through them with you.

Who can see our members' information?

Members see the programs they belong to. Program admins see their programs' members, applications, pairings and session times, but not what's said in a session: agendas, notes and recaps stay with the mentor and mentee. Admin changes, such as approvals and suspensions, are recorded with who made them.

Which other services does Skilvate use?

Sign-in runs on Google Firebase, video calls run on Daily, and the AI coach uses Google's Gemini models. Book a call if your review needs details about any of them.

Can members control their data?

Yes. Members can edit their profile, choose which AI features to use, and delete their account from their settings.

Walk through it with your team.

If the questions above don't cover a requirement, book a demo and we'll go through it with you.